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Introduction

Welcome to Naam.ae. These are the terms and conditions governing your access to and use of the website Naam.ae and its related sub-domains, sites, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Naam.ae ("we", "us" or "Naam.ae") in relation to your use of the Site (the "User Agreement"). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. 
Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and Naam.ae's Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Naam.ae. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

 

Eligibility for Membership

Naam.ae wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Naam.ae under this User Agreement or at law, Naam.ae reserves the right to limit or withdraw access to the Site or the membership of any person if Naam.ae believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Naam.ae. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.

 

Your Account and Registration Obligations

When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.

 

On becoming a member of the Site, you agree:

  • You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify Naam.ae of any unauthorised use of your password or account or any other breach of security. In no event will Naam.ae be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person's account at any time, without the express permission of the account holder. You agree to reimburse Naam.ae for any improper, unauthorised or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you authorised such access.
  • You will provide true, accurate, current and complete information about yourself as prompted by Naam.ae's registration form (the "Registration Data").
  • You will not include: 
    (i) any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word "naam" in your registration user ID.
  • Your store name shall not include the word "naam".
  • You will treat any other member's information provided to you (in accordance with these terms of use and the information on the Site) by Naam.ae or any other user as confidential.
  • You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Naam.ae has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Naam.ae under this User Agreement or at law, Naam.ae has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.

Naam.ae may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person's authority to act on your behalf. You agree to provide any information and/or documentation to Naam.ae upon such requests. You acknowledge and agree that if you do not, Naam.ae without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

 

Electronic Communications
You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Naam.ae requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

  

Amendments to this User Agreement
You acknowledge and agree that Naam.ae shall endeavour to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that Naam.ae at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

 

Copyright


All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Naam.ae, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Naam.ae and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Trademarks


"Naam.ae" and related logos, and other words and logos on the Site (including without limitation "MyWallet" and "Naam SafePay") are either unregistered trademarks or registered trademarks of Naam.ae and are protected by international trademark and other intellectual property rights and laws. Naam.ae's trademarks may not be used in connection with any product or service that is not Naam.ae's nor in any manner that disparages or discredits Naam.ae. All other trademarks not owned by Naam.ae that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Naam.ae.

 

Abusing Naam.ae


Please report problems of any kind or violations of this User Agreement to Naam.ae. If you believe that your intellectual property rights have been violated, please notify Naam.ae. Without prejudice to any other rights and remedies of Naam.ae under this User Agreement or at law, Naam.ae may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also Naam.ae can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.

 

Buyer Protection


Naam.ae has a "Buyer Protection Program" which seeks to assist buyers to ensure their purchase is protected against fraud by any sellers on the Site. If a buyer has purchased an item by way of any of the Naam SafePay processes and never received it or received an item worth significantly less in value compared to what was described by the seller, the buyer may seek protection under the Buyer Protection Program. The Buyer Protection Program involves reimbursement by Naam.ae to the buyer of the value of the item only. To be eligible under the Buyer Protection Program a buyer needs to file a complaint with Naam.ae within 48 hours of receiving (or not receiving) the relevant item. Naam.ae will investigate the matter and if it has been determined (by Naam.ae in its sole discretion) that the seller has intentionally defrauded the buyer in relation to the item for which Naam.ae has reimbursed the buyer, Naam.ae may limit, suspend or withdraw the seller's access to the Site and/or the seller's membership and Naam.ae may charge the seller for Naam.ae's costs in reimbursing the buyer and for any handling and shipping (in accordance with the Fees & Credit Policy . Naam.ae reserves the right to take such further steps as it considers necessary including without limitation legal action. You acknowledge and agree that if any item returned to Naam.ae by a buyer is illegal or otherwise unlawful that Naam.ae may in its sole discretion destroy the item or take any other steps as it considers necessary. 

 

Shipping fees for returned Items :

  • Return item due to Seller's Fault (Item is not as described – item defective ... etc.) 
    1. If the buyer claimed Within the 15 Days of the date of delivery 
      -Naam pays the Delivery Shipment Fees
      -Seller Pays the Return Shipment Fees 
      -In case the submitted return request by customer is not approved by Naam and the customer rejected to receive back the unit, Naam has the right after 60 days from customer’s rejection date to dispose the item.
    2. If the buyer claimed after the 15 Days of the date of delivery ( *Only if returned approved )
      -Buyer pays the Delivery Shipment Fees
      -Seller Pays the Return Shipment Fees
      -In case the submitted return request by customer is not approved by Naam and the customer rejected to receive back the unit, Naam has the right after 60 days from customer’s rejection date to dispose the item.
  • Return item due to Buyer's Fault (* Item in the original state & condition when purchased and received.) 
    1. If the buyer claimed within the 15 Days of the date of delivery.
      -Naam pays the Delivery Shipment Fees
      -Naam Pays the Return Shipment Fees
    2. If the buyer claimed after the 15 Days of the date of delivery (* Only if returned approved )
      -Buyer pays the Delivery Shipment Fees
      -Buyer Pays the Return Shipment Fees

 

Privacy


Naam.ae takes reasonable measures (physical, organisational and technological) to safeguard against unauthorised access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed. Naam.ae has no control over the practices of third parties (e.g. website links to this Site or third parties who misrepresent themselves as you or someone else). You agree that Naam.ae may process your personal information that you provide to it for the purposes of providing the services on Naam.ae and for sending marketing communications to you, and that the Privacy Policy of this Site governs our collection, processing, use and any transfer of your personally identifiable information.

 

General


If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and Naam.ae with respect to the subject matter hereof. 


No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.

 

Governing Law
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.